Information for Agents

This section contains useful information for travel agents. Find out more about the AgentClient, our distribution model and attractive discounts.

AgentClient is a software solution enabling partners to sell e-tickets for public transport in Switzerland at served sales outlets.

AgentClient’s simple user interface makes it an ideal ticket sales support system. The system recommends timetable connections, available services and suitable opportunities to upsell. You can also view the tariff conditions for the services with just one click.

Advantages

  • AgentClient has been designed in line with sales processes and supports when giving advice.
  • The guided booking process is easy and user-friendly. Also, additional entry fields for customised data are available in each booking mask.
  • It is not necessary to install any software as AgentClient is web-based.
  • No activation fees.
  • The partner receives the entire national public transport range and will soon receive the international range too:
    • E-tickets for all services
    • Swiss Travel System product range
    • Supersaver tickets
  • Users see upselling opportunities directly in the system.
  • Partners can refund tickets themselves before departure.
  • Extensive reports are available online at all times at no additional cost.

The features and range on offer are continuously being expanded.

Register now

Any questions?

More information can be found at sbb.ch.
Regarding all other questions or requests, please contact us via the contact form.

General terms & conditions

  • Minimum turnover/potential STS AG: AgentClient priority market > CHF 100’000; active/reactive market > CHF 50’000; granting of a second year for target achievement.
  • Strong focus on substantial increase of turnover (no shifting of turnover from existing partners).
  • Completed company profile.
  • Partner services must include support, sale (incl. fulfillment), encashment and Service Après Vente (after sales service – SAV).
  • Payment on account or by LSV (direct debiting procedure), no credit card.
  • Positive credit assessment by SBB Finances and Security Service (benchmark: at least two average monthly turnovers).

Documents and Downloads

Travel agency staff, travel service providers, as well as Swiss Embassies, are entitled to tickets at a reduced fare.

An overview of entitled persons, available fares, and information on the ordering process for reduced-fare tickets is summarised on this fact sheet. In addition, the fact sheet includes all travel trade information regarding AD 75.

AD75 Swiss Travel Pass

AD75 Gotthard Panorama Express

Documents and Downloads

Please choose among the following options:

Find a selection of Swiss Travel System and partner brochures to download here.

Download PDF documents

A small amount of brochures can be ordered in the Switzerland Tourism online shop.

Order small amount of brochures

Order Swiss Travel System Maps as well as other brochures on the ST Professional Shop. These are delivered in bundles directly to your office or to the point of sale. Request access to the ST Professional Shop via [email protected].

Order a bigger amount of brochures

In cooperation with SBB, we handle the entire product range, including distribution via the SBB Swiss Mobility API and AgentClient systems. Swiss Travel System is also in charge of handling questions related to public transport in Switzerland, as well as cross-border connections with neighboring countries.

We offer various distribution options for the purchase of public transportation products. Our market managers will be happy to advise and assist you in selecting the distribution channel best suited to your requirements.

Swiss Travel System passes and cards are the key to Switzerland’s extensive public transport network.

Both e-tickets as well as paper tickets are available for booking through travel agents worldwide.

Documents and Downloads

The SBB Swiss Mobility API is a data interface that enables partners to sell tickets through their own distribution applications. SBB provides the data. The partners themselves develop the distribution application, or an integration into the partner’s front-end application is effected.

The SBB Swiss Mobility API can be used in two forms:

  • Affiliate
    The partner receives timetable and pricing information via the SBB Swiss Mobility API, displays the offers in their own application and links to the SBB WebShop for booking (B2C).
  • Booking
    The partner receives timetable and pricing information via the SBB Swiss Mobility API, displays offers in their own application and also executes encashment and fulfilment.

Got any questions?

Please get in touch with us via the contact form.

General terms & conditions

  • No minimum turnover/potential for the SBB Swiss Mobility API. An implementation fee will be charged, however. This fee will be refunded partially or entirely if certain turnover thresholds have been reached in the first year.
  • Strong focus on substantial increase of turnover (no shifting of turnover from existing partners).
  • Completed company profile.
  • Partner services must include support, sale (incl. fulfillment), encashment and Service Après Vente (after sales service – SAV).
  • Payment on account or by LSV (direct debiting procedure), no credit card.
  • Positive credit assessment by SBB Finances and Security Service (benchmark: at least two average monthly turnovers).

Documents and Downloads